Do you accept COM orders? (Orders using your own fabric)
It is our customary practice to sell goods as they are offered. However, depending upon the request we will consider alternative options. Please contact customer service with your specific request at 1-888-WSH-COLL.
I saw several articles on Windsor in recent publications and I want to know if some of the pieces that are not on the website are available for purchase.
Please contact us about inquiries on product you do not see on the website since we are always adding new product, and might be able to work in a special order. We would love to hear from you.
Do you make sofa beds?
We anticipate adding sofa beds to our line in the near future but currently do not offer sofa beds as an option to our sofa line.
How long does it take to create my furniture?
Each item is marked with a lead time depending upon the complexity of the piece. Since each item is a custom order, we do not sell from boxed stock inventory. Your item is created just for you at the time you submit your order. The item ships out within that lead time range and then the shipping to your destination will range depending upon your location. (see shipping details)
Can I change various elements of the piece such as finish type, caster options, nailhead details, fill type, etc.?
It is our customary practice to sell goods as they are offered. However, depending upon the request we will consider alternative options. Please contact customer service with your specific request at 1-888-WSH-COLL.